Last Updated: [Insert Date]

At Charmed Living Shop, we cherish the trust you place in us when sharing your personal information. Just as we carefully curate our collections of home treasures, we handle your data with the utmost care and respect. This policy explains how we collect, use, and protect your information when you visit trendytoysus.com.

1. Information We Collect

We collect information to provide you with delightful shopping experiences and personalized service:

  • Personal Details: Name, email address, shipping/billing addresses, and phone number when you create an account or place an order.
  • Payment Information: Credit/debit card details (processed securely through our payment partners) or PayPal account information. We never store full card numbers on our servers.
  • Order History: Records of your purchases and preferences to improve your shopping experience.
  • Device & Browsing Information: IP address, browser type, and pages visited to enhance our website functionality.
  • Communications: Records of your interactions with our customer service team.

2. How We Use Your Information

Your information helps us create the charming experience you expect from Charmed Living Shop:

  • Process your orders and deliver your carefully selected items
  • Provide personalized recommendations for home décor, stationery, and collectibles
  • Improve our website and product offerings
  • Send you updates about new arrivals and special offers (only with your consent)
  • Respond to your inquiries and provide customer support from our Louisville team
  • Prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We treat your information as carefully as we would our own treasured collectibles:

  • Service Providers: We share necessary information with trusted partners who help operate our business (payment processors, shipping carriers, IT services).
  • Legal Requirements: We may disclose information when required by law or to protect our rights.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.
  • Never Sold: We do not sell your personal information to third parties.

4. Data Storage & Security

We protect your information with the same care we take in selecting our products:

  • Data is stored on secure servers with industry-standard protections
  • All payment transactions are encrypted using SSL technology
  • Regular security audits to maintain protection standards
  • Access to personal data is limited to authorized personnel

While we implement robust security measures, no internet transmission is 100% secure. We encourage you to protect your account password and notify us immediately of any unauthorized access.

5. Your Rights & Choices

You have control over your personal information:

  • Access & Correction: You may review and update your account information at any time.
  • Marketing Preferences: Opt-out of promotional emails using the unsubscribe link in each message.
  • Account Deletion: You may request deletion of your account by contacting our customer service.
  • Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

6. Cookies & Tracking Technologies

Our website uses cookies to create a charming browsing experience:

  • Essential Cookies: Necessary for website functionality and checkout process.
  • Performance Cookies: Help us understand how visitors use our site.
  • Marketing Cookies: Used to show relevant ads (only with your consent).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian destinations and remote areas), your information may be transferred to and processed in the United States, where our servers are located. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer children’s products like storybooks and plush toys, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy occasionally.

10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact our Louisville-based team:

Charmed Living Shop
263 Cerullo Road
Louisville, US 40202
Email: [email protected]

Thank you for trusting Charmed Living Shop with your personal information. We’re committed to protecting your privacy while helping you discover delightful home treasures.