At Charmed Living Shop, we understand that the magic isn’t complete until your carefully chosen treasures arrive at your home. That’s why we’ve crafted a delivery experience that’s as thoughtful and reliable as our products.
Our Shipping Promise
Whether you’re sending a heartfelt gift to a loved one or treating yourself to something special, we handle every package with the same care we’d want for our own charmed deliveries. From our Louisville home to yours worldwide, we’re committed to making your shipping experience seamless and delightful.
Shipping Options Designed for You
Standard Shipping ($12.95)
For those who can’t wait to enjoy their new treasures, our standard shipping via DHL or FedEx delivers your package in 10-15 business days after processing. Perfect when you need that special gift to arrive in time for celebrations!
Free Shipping on Orders Over $50
Because we believe in spreading joy without extra costs, all orders over $50 qualify for free shipping via EMS. Your charming finds will arrive within 15-25 business days after processing. It’s our little way of saying thank you for choosing thoughtful living.
The Delivery Journey
Every order begins its journey with 1-2 days of careful processing in our Louisville headquarters, where we:
- Hand-pack your items with protective care
- Include a charming packing slip with your personalized message (for gifts)
- Ensure all fragile items receive extra padding
Once your package is on its way, you’ll receive tracking information so you can follow its journey to your doorstep. While most deliveries arrive within our estimated time frames, please note that international shipments may occasionally experience customs delays beyond our control.
Our Global Reach
We’re proud to share our carefully curated collections with customers around the world! Currently, we ship to most countries (excluding some Asian destinations and remote areas). During checkout, our system will automatically confirm if we can deliver to your location.
Hassle-Free Returns
While we’re confident you’ll adore your Charmed Living selections, if something isn’t quite right, we offer a 15-day return policy from the date of delivery. Simply contact our Louisville-based customer service team at [email protected], and we’ll guide you through the easy return process.
From the moment you place your order to the happy unboxing experience, we’re committed to making every step of your delivery journey as charming as the products themselves. After all, life’s special moments deserve special deliveries!
Warmly,
The Charmed Living Shop Team
P.S. Remember to check our weekly deals – your perfect charmed delivery might be waiting!
